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Grievance Redressal

In the event of any grievance, please contact concerned Branch Manager. You can seek his acknowledgement if complaint is submitted in writing. If the satisfactory resolution is not provided by the branch manager, the grievance can be escalated to:

NODAL OFFICER

Basant India Ltd, 14th Floor, Vijaya Building Barakhamba Road, New Delhi - 110001

agm@basantfinance.com

011-40078601-04
Extn: 511 & 524

If satisfactory resolution is not provided within 30 days of the complaint to the above authority, the aggrieved may further escalate the matter to:

NBFC OMBUDSMAN

C/o Reserve Bank of India, Sansad Marg, New Delhi -110001

cms.nbfconewdelhi@rbi.org.in

011-23724856

011-23725218-19 (Fax No.)

Registered Office

912, Indra Praksh Building, 21- Barakhamba Road, New Delhi 110001

011-40078601 /2/3/4/5

basantfinance@basantfinance.com

Branch

C-15/7, Gali No. 1E, Main Wazirabad Road, Bhajanpura, Delhi-110053

011-41614694

bm.bhajanpura@basantfinance.com