Help us to serve you
Grievance Redressal
In the event of any grievance, please contact concerned Branch Manager. You can seek his acknowledgement if complaint is submitted in writing. If the satisfactory resolution is not provided by the branch manager, the grievance can be escalated to:
NODAL OFFICER
Basant India Ltd, 14th Floor, Vijaya Building Barakhamba Road, New Delhi - 110001
agm@basantfinance.com
011-40078601-04
Extn: 511 & 524
If satisfactory resolution is not provided within 30 days of the complaint to the above authority, the aggrieved may further escalate the matter to:
NBFC OMBUDSMAN
C/o Reserve Bank of India, Sansad Marg, New Delhi -110001
cms.nbfconewdelhi@rbi.org.in
011-23724856
011-23725218-19 (Fax No.)
Registered Office
912, Indra Praksh Building, 21- Barakhamba Road, New Delhi 110001
011-40078601 /2/3/4/5
basantfinance@basantfinance.com
Branch
C-15/7, Gali No. 1E, Main Wazirabad Road, Bhajanpura, Delhi-110053
011-41614694
bm.bhajanpura@basantfinance.com